Delivery to the USA
We are excited to bring back shipping to the United States! To ensure the best experience, we partner with a specialized consolidation hub. Here is how your order gets to you:
Fulfillment Process: Your items are initially consolidated at a Polish facility and dispatched in bulk to our U.S. logistics partner. From there, the package is handed over to the final delivery carrier right to your doorstep (your choice - USPS or UPS).
Estimated Delivery Time: Please note that delivery takes a little longer than standard domestic shipping due to the international transit and consolidation process.
Tracking Status: Your tracking number will be generated when we process the order in our system, but it will only become active approximately 3 days later, once the bulk shipment arrives and is scanned in the United States.
No Hidden Customs Fees (Pre-Paid Tariffs): We subsidize a portion of the shipping cost to keep it affordable for you. Additionally, a 10% tariff fee is already included at checkout, meaning you should not have to pay any extra customs duties or unexpected fees upon delivery.
Important Shipping Disclaimer regarding U.S. Customs
While we do our best to streamline international shipping and pre-cover applicable fees, customs regulations are ultimately subject to the discretion of U.S. Customs and Border Protection (CBP).
Customs Inspections: U.S. Customs holds the legal right to inspect, delay, or assess additional duties and taxes on any incoming international shipment, regardless of pre-paid estimates or documentation.
Customer Responsibility: In the rare event that U.S. Customs levies unforeseen charges, duties, or inspection fees upon entry, the customer remains responsible for covering these additional costs.
Our Commitment: We include a 10% tariff estimate in our shipping calculation to cover standard regulatory requirements, but we cannot guarantee that customs authorities will not apply separate or supplementary assessments in individual cases.
Delivery within the European Union
Please note that due to strict local environmental, packaging, and recycling regulations (EPR/PPWR), we are currently unable to accept orders or ship packages to the following countries:
EU Countries: Austria, Bulgaria, Denmark, Finland, France, Germany, Greece, Hungary, Latvia, Portugal, Slovakia, Slovenia, Spain, Sweden.
These countries have been temporarily blocked from the store, and any orders placed from these countries will be automatically cancelled and fully refunded. We are hoping there will be a development on this soon and we’ll be able to reinstate shipping to you as soon as possible.
For Customers in Norway:
We happily ship to Norway! Please be aware that orders are shipped under DAP (Delivered At Place) terms. Our store does not collect Norwegian VAT or import fees at checkout. You will be required to pay the standard 25% Norwegian VAT and local customs clearance handling fees directly to the courier company upon delivery.